3.1 Returns If you are not satisfied with your purchase, you may return unused and unopened items within 14 days of receipt. Please contact us at [email protected] to request a return authorization before sending the item back.
3.2 Refunds Once we receive and inspect the returned item, we will process a refund to the original payment method. Refunds will be issued within 7-10 business days from the date we receive the return.
3.3 Non-Refundable Items Certain items, such as those that have been opened or used, are not eligible for return or refund. Please review the product description and packaging carefully before purchasing.
3.4 Shipping Costs Shipping costs for returns are the responsibility of the customer, unless the return is due to an error on our part. We recommend using a trackable shipping service or purchasing shipping insurance for returns over $50.
3.5 Exchanges We do not offer exchanges. If you wish to exchange a product, please return the original item and place a new order for the desired product.